Vancouver Island Customer Service

I try to take a more positive approach to life and instead of whining about bad service (we've all experienced that!) I like to talk about the GREAT customer service I've experienced. Recently we asked our Facebook followers "Have you recently had a GREAT customer service experience? What business WOWed you recently?" and here were some responses!







  • Janice Armstrong ‎ Manhattan Home has awesome customer service. I bought a bracelet there and after about a month the pin on the hinge fell out. I took it in to see if they could get a NEW PIN...so I could fix it. They took it back no questions asked and ordered a new one! Can't beat that! They also price match on all their kitchen stuff. I love supporting independently owned small local business!




  • Kimberly Plumley Smashing Glass in Parksville. They always treat me well. Today, I could not get there, so my kids ran in to get our goods - they treated them equally wonderfully and honoured them for being such good helpers for their mom. It meant a lot to me to have them treated like good people. Even if they are kids, they are consumers and know when they are treated with respect.












Comments

Anonymous said…
Aw that is such a nice addition to your blog. Gratitudes and Appreciations are harder to come by than whinning and complaining. Kudos for a nice sample of positive attitude.
March 1, 2012 at 1:34 PM
s. said…
Thank you! I am putting the Law of Attraction into action :) Have you recently had a great customer service experience? For me = The Tea House Korean restaurant in Nanaimo!!!
March 1, 2012 at 5:09 PM
Anonymous said…
http://www.youtube.com/watch?v=zlfKdbWwruY&feature=player_embedded
March 2, 2012 at 1:20 PM
Stevie Ross said…
I have amazing customer service every time I go to Discovery Coffee, The Mint Lunch, Castellos Coffee, and Venice Flower Shop in downtown Victoria. Small but "Mighty" businesses!
May 9, 2012 at 8:49 PM
Valvdg said…
For 'guest' service you can't beat the Fairmont Empress.
What a fabulous place to stay in Victoria.
The staff go out of their way to make you feel welcome.
May 12, 2012 at 8:23 AM
Valvdg said…
For the best 'guest' service I highly recommend the Fairmont Empress.
The staff are so welcoming.
What a fabulous hotel to stay in when visiting Victoria.
May 12, 2012 at 8:24 AM
Post a Comment

Popular posts from this blog

Vancouver Islanders love Lucky Lager

Image
If you were born on Vancouver Island you probably know of the beer Lucky Lager (perhaps more than others!). Here are some interesting (and SURPRISING) facts on Lucky Lager! It was originally made by General Brewing Company, located in San Francisco, California (in 1934) This company become the Lucky Lager Brewing Company in 1948. Historically, all the breweries for Lucky Lager have been in the U.S It is only available in selected areas. This includes most of Southern British Columbia It has an extremely dedicated following on Vancouver Island - notably, Ucluelet, Chemainus, Comox, Courtenay, Cumberland, Port Hardy, Port McNeill, Port Alberni and Sooke. (I can vouche for Ladysmith and Nanaimo being included in this list also) Cumberland B.C was named by Labatt Brewing Company the "Luckiest Town in Canada" in 2002 due to it's amazing consumption! You can read the entire Wiki article HERE
Read more

Prawning in Nanaimo

Image
Between Piper's Lagoon and Neck Point Park in Nanaimo   Since prawning is open year round (in most areas always check the BC Sport Fishing Guide to learn of possible closures in your area) my dad and I decided to brave the unpredictable winter weather and head out just off of Neck Point Park to drop some prawn traps.   There are actually 6 species of shrimp/prawns that thrive off the British Columbia coast, but we were after the largest of the species; the local spot prawn. Large females can exceed 23 cm in total length! You can tell a spot prawn by 3 distinct white horizontal bars on their head area and two white spots on their first and fifth abdominal segment. Prawns are male in their second and third year, then becomes female in the third or fourth year, eggs can be found on the underside of their abdomen Oct - March. For conservation purposes it is suggested that these egg bearing prawns be returned to the ocean.   the local spot prawn with it's distinct
Read more

Vancouver Island Hiking: Harewood Plains, Nanaimo

Image
The Harewood Plains in Nanaimo B.C is home to second growth forest and open meadows and highlights an amazing view of south Nanaimo. It is bordered by Harewood Mines Road, 10th St and McKeown in Chase River. It can be accessed via Harewood Mines road just past Rimrock Trail, or at the end of McKeown Way the first right off of Chase River road past the elementary school. MAP The Harewood Plains area is privately owned by stakeholders Island Timberlands and the BC Transmission Corporation (they maintain the transmission lines throughout this area). The area contains some rare plants, 10 rare plant species that are considered endangered or threatened. One extremely rare plant called the meadow bird's foot trefoil (Lotus pinnatus), is only found on the Harewood Plains and in a small area in Duncan. This area is unprotected and at risk for being destroyed by motorized vehicles and people walking off-trail. It is important to respect the land and stay on designated trails. We entered
Read more