Brown's Socialhouse - Nanaimo North
We visited Brown's Socialhouse Nanaimo North on the weekend for a birthday. A local restaurant is usually my first choice, but let me tell you why I would recommend Brown's.
The customer service at this restaurant is fantastic. Phenomenal customer service is hard to come by but it seems this restaurant chain has it figured out. We tried the Tahitian Tuna Salad with lemon grass encrusted albacore tuna, wasabi mayo and cilantro ginger vinaigrette. This salad was amazing. A must try.
Upon finishing up and attempting to use our recently gifted gift card for Brown's, their system read a $12 balance on the card. This card should have had $100. Now at this point I was prepared to just pay, as it may have been an issue on the vendor side from where it was bought (not really the restaurants problem). But then the waitress came back and told us the manager was going to cover the outstanding bill and apologized for the issue. Wow, he really didn't need to do that but we were very impressed he did!
All in all I will definitely come back again to check out their local beer menu more extensively and without a doubt I must have that amazing tuna salad again.
You can find the Nanaimo Brown's at Unit 6 – 6338 Metral Drive, Nanaimo V9T 2L8
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